Assistance dogs, including support dogs for people with diabetes and epilepsy, may travel inside the bus free of charge, subject to the following conditions:

• They must sit on the floor, at the passenger’s feet.
• The dog must be on a leash and the passenger must have all their documentation with them, particularly anything that accredits them as an assistance dog, as this may be requested by Alsa staff at the time of boarding.
• The documentation that must accompany these dogs is a card issued by the relevant council and an official ID badge that must be worn by the dog and be visible.